InnaPrint­®

Need help?
Call:
+38 (067) 5789160

InnaPrint­®

Need help?
Call:
+38 (067) 5789160

TAKE YOUR CONFECTIONERY BUSINESS TO A NEW LEVEL!

Discover technological innovations that will make your sweets unique

Frequently asked questions

Contact us if you haven't found the answer to your question.

  • How much will shipping cost me?

    Delivery in Ukraine and around the world is completely free for you. When delivering outside Ukraine, local duty may be charged upon receipt.

  • Can I buy a printer in installments and what will be the overpayment?

    Yes, the printer can be purchased in installments with a breakdown of up to six months/payments. To purchase in installments, you must place an order on the Prom.ua website. There will be no overpayments on your part. We cover all commissions. The only condition is that you must have a credit card from Monobank or Privatbank with an appropriate credit limit.

  • Does the printer come with ink?

    Yes, all our printers come with one set of KOPYFORM food-grade inks made in Germany. Usually, we ship printers already filled with ink in Ukraine, and abroad the ink comes in a set.

  • How much edible ink is enough?

    One ink refill is enough for approximately 3,000 printed A4 tables. The quantity is very approximate and depends on the degree of ink filling of the products.

  • Where can I buy edible ink?

    If necessary, you can purchase an additional set of inks with the printer. We will also provide links to online stores for purchasing edible inks in Ukraine, the European Union, and the USA.

  • How often do I need to change my ink cartridges?

    All our printers are equipped with a continuous ink supply system and do not require replacing cartridges, you only need to add ink to the appropriate tanks.

  • Is it difficult to refill the printer with ink?

    No, it's not difficult at all. Just open the rubber stopper, add ink, and close the stopper.

  • How long can you leave the printer unused without the ink drying out?

    The printer can easily withstand downtime from several weeks to several months. The main thing is to follow the procedure for turning off the printer.

  • Does the printer come with special printing software?

    InnaPrint printers do not require special software. Printing occurs from any graphic or text editor. For beginners, we recommend using Microsoft Office Word. More advanced users can use Adobe Photoshop, or another editor. The printer comes with a disk with drivers for PC. The program for printing from mobile devices is available on Google Play and App Store.

  • My laptop doesn't have a disk drive. Can I install drivers on it?

    Yes, you can. We will provide you with a link to download the drivers from the Internet.

  • Do you have a chat room where you can exchange printables and tips with other crafters?

    No, we do not have such a chat. We provide all the necessary consultations ourselves, 24/7. We also provide all our clients with access to our Google Drive, from which you can freely download many ready-made pictures, beautiful fonts, useful programs, and read recipes and instructions.

  • Is it difficult to set up the printer?

    Together with the printer, we provide a paper step-by-step setup guide, you can also use the video instruction by scanning the QR code in the paper manual. If necessary, we can remotely connect to your computer and perform all the settings and help with printing.

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Printing on mousse cakes (by @somilfo_)

Brand philosophy

"Creativity that tastes good"

We combine technology and culinary art to create new possibilities. Our food printers are not just tools, but a bridge between an idea and its realization.

We print the future of culinary art.

Printing on various surfaces (by @inna__hlushko)

How to choose a food flatbed printer?

1. Decide for what purposes you plan to use our printer:
● For printing on gingerbread, sugar or chocolate transfer paper and other products with a height of 0 to 5 cm - the IP-5 printer is best suited for you.
● If you plan to print a lot on wafer paper, we recommend choosing the Food Paper Printer.
● If you plan to print on any confectionery products, edible paper and perform direct printing on cakes, we recommend choosing the IP-10 printer (for printing on products with a height of 0 to 10 cm), or the IP-15 (for printing on products with a height of 0 to 15 cm). Models of other heights are manufactured by agreement.
● If you want to print from mobile devices (smartphone, tablet, laptop without a cable connection), all our printers are equipped with a WiFi module for this, and each printer can also print via a USB cable connection.
2. Differences and similarities between printer models.
2.1. All InnaPrint printers for direct food printing have:● a built-in laser table height adjustment system;● Wi-Fi, allowing printing from mobile devices;● print quality 4800 x 1200dpi;● a built-in continuous ink supply system and do not require constant replacement of cartridges, which significantly reduces the cost of printing;● can operate on both 220V and 110V voltage;● at the client’s request, they are equipped with a table for A4 or Letter paper format.
2.2. Differences between InnaPrint printer models:● IP-5 can print on products with a height of 0 to 5cm. The height of the printer - 273mm.● IP-10 can print on products with a height of 0 to 10cm. The height of the printer - 375mm.● IP-15 can print on products with a height of 0 to 15cm. The height of the printer - 425mm..
3. If you need help choosing a printer, contact us in any way convenient for you: via Viber, Telegram, WhatsApp, email, phone or Instagram, and we will help you choose a printer that suits your needs.

Our goods

Shop our bestsellers. Click on the images to view the printer specifications and click
"ADD TO CART" to purchase the printer. We are committed to providing you with the best equipment!